What Is The Process Of The Deliverlosure Process - 1794 Words

Introduction During the course of a project at some point you will consider that time has progressed to the point that the client/user and service entity â€Å"one performing the project† that close out procedures are forthcoming as the last phase of the project life cycle. The close out phase starts to occurs at the point the client begins to confirm that they are satisfied and in acceptance of the established prior agreed deliverables are being meet. PMBOK states that â€Å"the obligation to the customer, the contractual obligation to the customer is to provide the customer with the finished product according to the agreed upon criteria for acceptance (p.52). This is accomplished as the turning over of the intended project deliverable to its†¦show more content†¦The contract deliverables was for new windows, sills, trim and vinyl siding on the house and matching on the new garage, Concrete driveway 12’ by 87’ in length reinforced 4† slab. Haul in new sub grade and proper disposal of existing sub-grade. Before work, commenced permits and government agencies need to be contacted to communicate the intent of the process. Note: concerns arose as to full contractual performance however, the male owner would come out yelling and screaming on a daily basis and as well like clockwork the female would come out after him and apologizing for his behavior. Complaints came in as the driveway is not wide enough, the windows are not as they chose and they want a wall built down the center of the garage because the trusses have a cut end in the center, as well as rain is washing dirt down the city drain sewer. Explained the matter to the building inspector, and made assessment as to a checklist as well as a statement of acceptance to building standards, I knew the sponsors would not contribute to this step of our closeout. In my expert decision the project was complete at this point and since I included the inspectors report as to meeting with the sponsor all complaints were not of defect of performance merely complaints of adding to the project outside of the contract. This project ended with the owner committing suicide from hanging on the engineered trusses in the garage that was